Ahh, the joys of building and maintaining your own website! This morning I received an automated email from my site saying an order was canceled. No detail, just a basic automated email. I very rarely get canceled orders (and my site doesn’t always email me when they’re canceled), but I’ve gotten a few of these in the last couple weeks. Upon further investigation, it appears my site’s shopping cart system was marking orders as canceled if the PayPal payment hadn’t processed within 60 minutes of the order being placed. I don’t know what’s causing the payment delay – perhaps those customers aren’t verified PayPal customers so there is two-step payment process?
Anyway, I made a change to my site to remove the 60 minute hold on orders. If you placed an order on my site and payment was indeed processed and deposited into my PayPal account, please, PLEASE contact me and I will (after confirmation) send your pattern to you as soon as possible and manually mark your order as complete so you’ll have access to the relevant instruction guide.
My sincere apologies for not catching this earlier.